View Hotels selects Shiji F&B technology for seamless system integration
Shiji Infrasys Cloud POS and Digital Dine chosen to power all of View Hotels’ Australian locations, streamlining operations and enhancing the guest experience.
SYDNEY, Australia, July 23, 2024 - Shiji, the hospitality technology leader, proudly announces that View Hotels has chosen Shiji’s Infrasys Cloud POS and Digital Dine solutions for its Australian locations. Known for their exceptional guest service, contemporary accommodations, and prime locations, View Hotels sought a sophisticated, integrated solution to streamline operations and enhance service delivery. By adopting Shiji’s F&B Solutions, View Hotels has achieved seamless integration between Infrasys POS with their existing payment systems and PMS, ensuring an efficient, unified platform across all three locations in Sydney, Brisbane, and Melbourne.
“Choosing Shiji was a strategic decision to enhance our operational efficiency and improve guest satisfaction,” said Sally Burgess, Group General Manager at View Hotels. “The seamless integration from the PMS to the POS and our existing systems has been transformative, helping us improve our operational efficiency and allowing us to focus more on delivering exceptional guest experiences.”
“We are thrilled to partner with View Hotels to provide them with an integrated F&B solution that aligns perfectly with their operational needs,” said Anthony Stevens, Shiji Australia General Manager. “We aim to empower our partners with tools that not only simplify management processes but also elevate the guest journey from start to finish. This partnership underscores our commitment to helping hospitality leaders like View Hotels achieve new heights of efficiency and service excellence by leveraging advanced technology.”
Shiji F&B solutions bring numerous benefits to View Hotels’ F&B operations, including enhanced operational efficiency, real-time data analytics, and improved guest experiences. The integrated system reduces manual processes, allowing staff to focus on providing top-notch service. With Shiji’s solutions offering actionable insights, View Hotels can make informed decisions and better manage resources. Additionally, the Digital Dine platform facilitates a seamless dining experience for guests, with intuitive mobile ordering and easy payment options. With Shiji’s innovative technology, View Hotels can now leverage advanced analytics to make informed decisions, streamline operations, and enhance guest interactions.
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Shiji is a multi-national technology company that provides software solutions and services for enterprise companies in the hospitality, food service, retail, and entertainment industries, ranging from hospitality technology platforms, hotel property management solutions, food and beverage and retail systems, payment gateways, data management, online distribution and more. Founded in 1998 as a network solutions provider for hotels, Shiji today comprises over 5,000 employees in 80+ subsidiaries and brands in over 31 countries, serving more than 91,000 hotels, 200,000 restaurants, and 600,000 retail outlets. For more information visit shijigroup.com
View Hotels is a distinguished collection of three properties in Australia’s most vibrant cities—Sydney, Melbourne, and Brisbane. Each hotel offers stunning views and prime locations. View Sydney in North Sydney features breathtaking vistas of Sydney Harbour and Bridge. View Melbourne, adjacent to Albert Park, provides easy access to the CBD and key attractions. View Brisbane, in Hamilton, offers a resort-style stay with sweeping views of the Brisbane River and convenient access to the CBD and airports. View Hotels combine luxury, comfort, and convenience, making them the perfect choice for travelers. More information, visit https://www.viewhotels.com.au/
