Partnering with Shiji to implement their PMS and other solutions is a key step in modernizing our infrastructure.
Trusted by Asia Pacific’s top hotel groups
About Shiji Asia Pacific
Established as the first Shiji international business, Shiji Asia Pacific has been providing hotel technology and services for over 15 years. With offices in Singapore, Australia, Thailand, Vietnam, Malaysia, Philippines, Japan, South Korea, and India we cover all time zones in Asia with experts in every domain, from hospitality to distribution to F&B to leisure activities.
Founded in 2009
170+ employees
11 offices
Asia Pacific’s top hotels run on Shiji
From luxury to budget, 10-room boutiques to multinational chains, Shiji works for hoteliers across the region.
Over 40%
of Melbourne hotels use Shiji tech
170+
Employees in Asia Pacific
90,000+
Global hotels served
Success stories from Asia Pacific
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Grand Hyatt Singapore
Digitizing in-room dining in a full-service hotel: Operational and experiential outcomes at Grand Hyatt Singapore
A data-driven evaluation of service redesign and cross-functional efficiency in luxury hospitality.
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Voyages Indigenous Tourism Australia
The value of listening: An analysis of how Voyages Indigenous Tourism Australia uses guest feedback to drive operational excellence
A study in partnership with Voyages Indigenous Tourism Australia
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Sudima Hotels
Understanding the impact of legacy hospitality systems on operational and financial results
A Study in Partnership with Sudima Hotels
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Marriott International
Shiji assisted 167 Marriott hotels in China to complete system switching efficiently and smoothly.
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Jeju Dream Tower, Grand Hyatt
From pre-opening to today: How Shiji supports Jeju Dream Tower’s larger than-life guest experience
In this case study, we learn how Jeju Dream Tower, with its multifaceted resort and entertainment offerings, selected technology to support its complex operating model. We’ll explore the evaluation and setup of this technology, along with the results it is providing the business today.
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Sudima Hotels
Sudima Hotels: Using technology to build a sustainable hotel brand for the modern era
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Sunway Hotels & Resorts
How F&B technology accelerated digitization for Sunway Hotels & Resorts
Sunway Hotels & Resorts is one of Southeast Asia’s leading hotel groups, with 11 hotels located across Malaysia, Cambodia and Vietnam featuring close to 4,000 guestrooms, suites and villas. The brand is owned by Malaysian conglomerate Sunway Group, which grew from its origins as a tin mining and quarrying company in the 1970s into the conglomerate it is today with 13 business subsidiaries including hospitality. The hospitality group believes that in our increasingly digital age, time is fast becoming a commodity, and because of that, strives to ensure its guests can make the most of their time with them. It has been this focus that has driven Sunway to adopt technology to support this mission.
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Minor Hotels
How Minor Hotels Combined Effective Tools and Processes to Increase Guest Satisfaction
Shiji has firmly established itself as a trusted leader in the APAC region, delivering innovative technology solutions tailored to the unique needs of our diverse markets. Our commitment to this region runs deep, as we continue to invest in local partnerships, enhance our support networks, and empower hospitality businesses to deliver exceptional guest experiences in one of the world’s most dynamic travel markets.
Steven Hopkinson
Senior Vice President, APAC and Middle East
News and highlights
Upcoming events
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Upcoming event
2025 Guest Experience Benchmark: Global Key Trends With a Focus on Europe & the Americas
January 29th
4:00 PM Barcelona (CET)
Upcoming event
2025 Guest Experience Benchmark: Insights for APAC & Australia
February 5th
6:30 AM (CET)